Terms of Service

Effective Date: January 2025

1. Introduction

Welcome to 4trip.ai ("we," "us," or "our"). 4trip.ai is a travel planning website that leverages artificial intelligence technology to help users create personalized trip itineraries and day-by-day travel plans. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

2. Service Description

4trip.ai is an AI-powered travel planning platform that helps users create personalized trip itineraries and day-by-day travel plans. Our service is available through our website at 4trip.ai and through our mobile application available on the Apple App Store and Google Play Store (collectively, the "Service"). Our service utilizes multiple AI models for intelligent trip planning, integrates with various map platforms for location services, and connects to multiple trip data platforms to provide comprehensive travel information including flight and hotel search capabilities. Users can create accounts, store trip preferences, and access personalized itineraries through our platform.

2.1 AI-Generated Content Disclaimer

The itineraries and travel recommendations generated by our AI are provided for informational and planning purposes only. While we strive to provide accurate and helpful suggestions, the AI-generated content may not always be complete, up-to-date, or error-free. You should independently verify all travel details, including but not limited to transportation, accommodation, and activities, before making any arrangements.

3. User Accounts and Authentication

To use certain features of 4trip.ai, you must create an account through our supported authentication methods. By creating an account, you authorize us to access certain profile information as necessary to provide our services.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or security breach.

4. User-Generated Content and Trip Data

You may create, upload, and store trip preferences, custom itineraries, and other travel-related data ("User Content") on our platform. You retain ownership of your User Content but grant 4trip.ai a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely to provide and improve our services.

You agree not to upload or share any content that is unlawful, harmful, infringing, or otherwise objectionable. We reserve the right to remove or disable access to any User Content that violates these Terms or applicable laws.

5. Intellectual Property Rights

All intellectual property rights in the 4trip.ai platform, including software, design, text, graphics, logos, and AI-generated content (excluding User Content), are owned or licensed by us. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6. Privacy and Data Usage

Our Privacy Policy explains how we collect, use, and protect your personal information. By using 4trip.ai, you consent to the collection and use of your data as described in the Privacy Policy, including data obtained through authentication services, trip preferences, and usage analytics.

7. Third-Party Services

4trip.ai integrates with various third-party services to provide its features, including multiple AI models for trip planning, various map platforms for location services, and multiple trip data platforms for comprehensive travel information.

Use of these third-party services is subject to their respective terms and policies. We are not responsible for the content, accuracy, or availability of these services.

7.1 Affiliate Programs and Partner Relationships

AFFILIATE DISCLOSURE: 4trip.ai participates in affiliate marketing programs and earns commissions from bookings made through affiliate links on our platform. This is how we monetize our free travel planning service and keep it available to all users.

7.1.1 How Affiliate Links Work

When you click on certain links for hotels, flights, activities, or restaurant reservations and complete a booking, we may receive a commission from the service provider. These affiliate partnerships include, but are not limited to:

  • Booking.com - Hotel reservations
  • Expedia - Hotels and flights
  • Skyscanner - Flight search and comparison
  • Viator - Tours and activities
  • TripAdvisor - Restaurant reviews and travel recommendations
  • OpenTable - Restaurant reservations
  • Other travel service providers as disclosed on our platform

7.1.2 No Additional Cost to You

IMPORTANT: Using our affiliate links does NOT increase the price you pay. The prices displayed through our affiliate links are the same as (or sometimes better than) what you would pay by going directly to the service provider's website. The commission we earn comes from the service provider's marketing budget, not from additional charges to you.

7.1.3 Our Editorial Independence

While we receive commissions from affiliate partnerships, our recommendations and travel planning suggestions are based on:

  • AI-powered analysis of your travel preferences and requirements
  • User ratings, reviews, and feedback
  • Location relevance and quality indicators
  • Comprehensive travel data from multiple sources

We strive to provide objective recommendations that serve your travel planning needs. However, you should be aware that affiliate relationships may influence which service providers are featured or recommended on our platform.

7.1.4 No Guarantee or Endorsement

Our inclusion of affiliate links does NOT constitute an endorsement, guarantee, or warranty of the quality, safety, or suitability of any third-party service provider. You are solely responsible for evaluating and selecting service providers, reading their terms and conditions, and making informed booking decisions.

7.1.5 Tracking and Cookies

Affiliate links may use cookies, tracking pixels, or other technologies to track referrals and attribute commissions. When you click an affiliate link, the service provider may set cookies on your device to track your activity and any resulting bookings. For more information about how we and our affiliate partners use tracking technologies, please see our Privacy Policy.

7.1.6 FTC Compliance

In compliance with Federal Trade Commission (FTC) guidelines, we disclose that 4trip.ai has financial relationships with the companies mentioned above and may be compensated if you use their services through our affiliate links. This disclosure is made pursuant to 16 CFR § 255.5: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

7.1.7 Third-Party Brand Assets and Trademarks

COPYRIGHT NOTICE: All third-party brand assets (including logos, trademarks, and images) displayed on this platform are used for editorial purposes only in the context of identifying and referencing their respective services. All trademarks, service marks, and trade names are the property of their respective owners:

  • Expedia Group brand assets (including Expedia, Hotels.com, and Vrbo logos) are ©Expedia Group. All rights reserved.
  • Booking.com brand assets (including logos and trademarks) are ©Booking.com. All rights reserved.
  • Other affiliate partner brand assets (including Skyscanner, Viator, TripAdvisor, OpenTable, and other service providers) are owned by their respective companies.

EDITORIAL USE ONLY: We use all third-party brand assets solely for editorial purposes to identify and reference their services in connection with our affiliate partnerships. We do not claim any ownership of these assets and acknowledge that all intellectual property rights, including trademarks, logos, and brand identities, belong to their respective owners.

NO WARRANTIES: All third-party brand assets are provided "as is" without any warranty of any kind. The respective trademark owners disclaim all implied warranties regarding these assets. We are solely responsible for the consequences of using these brand assets on our platform in accordance with each company's terms and conditions.

NO ENDORSEMENT: The display of third-party logos and trademarks does not imply endorsement of 4trip.ai by these companies, nor does it imply our endorsement of their products or services beyond our role as an affiliate partner.

8. Travel Activities, Booking, and Offline Interactions

CRITICAL DISCLAIMER - NO BOOKING OR OFFLINE RESPONSIBILITY: 4trip.ai is exclusively a digital travel planning platform and bears NO RESPONSIBILITY whatsoever for any bookings, offline interactions, activities, services, or events that occur during your actual travel. We provide planning tools and suggestions only - we do not book, reserve, or guarantee any travel services.

BOOKING DISCLAIMER: 4trip.ai does NOT book flights, hotels, tours, activities, or any other travel services on your behalf. Any booking links or search results are provided for informational purposes only. You are solely responsible for making your own bookings directly with service providers, confirming all reservations, and ensuring all booking terms and conditions are acceptable to you.

4trip.ai is NOT responsible for:

  • All bookings and reservations: Flight bookings, hotel reservations, tour bookings, activity reservations, or any other travel service bookings made by you
  • Booking issues: Cancellations, delays, changes, overbooking, pricing errors, payment failures, or non-performance by any booking platform or service provider
  • All offline interactions: Any interactions with tour guides, local service providers, hotels, restaurants, transportation companies, or any other individuals or businesses you encounter during travel
  • Service quality and safety: Quality, safety, availability, or condition of accommodations, activities, transportation, or any services you book or encounter
  • Personal safety: Personal injury, illness, property damage, theft, loss, or any harm to persons or property during travel
  • Legal matters: Legal disputes, violations, penalties, or issues arising from bookings or interactions with third-party providers
  • Financial transactions: Payment disputes, pricing changes, currency fluctuations, booking fees, or financial losses related to any bookings or services
  • External factors: Weather conditions, natural disasters, political situations, strikes, terrorism, pandemics, or other events affecting your bookings or travel

YOUR SOLE RESPONSIBILITY: You acknowledge and accept that you are entirely responsible for: making and confirming all bookings independently, reading and accepting all booking terms and conditions, obtaining travel insurance, ensuring health and safety precautions, complying with all local laws and regulations, verifying travel documents and requirements, and managing all aspects of your travel experience.

MANDATORY RECOMMENDATIONS: We strongly urge you to obtain comprehensive travel insurance, verify all booking details independently, consult official government travel advisories, and exercise appropriate caution throughout your travels. 4trip.ai's role is limited to providing digital planning assistance only.

9. Limitation of Liability

4trip.ai provides travel recommendations and itinerary suggestions as a convenience. We do not guarantee the accuracy, completeness, or suitability of any travel information or third-party services. You acknowledge that travel involves inherent risks and uncertainties.

To the fullest extent permitted by law, 4trip.ai, its affiliates, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the service, including but not limited to travel delays, cancellations, losses, or injuries.

10. Service Availability and Modifications

We strive to keep 4trip.ai available and operational but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the service at any time without prior notice.

We reserve the right to update these Terms periodically. Continued use of the service after changes constitutes acceptance of the updated Terms.

11. Termination of Accounts

You may terminate your account at any time by following the account deletion procedures on the platform. We reserve the right to suspend or terminate your account if you violate these Terms or engage in harmful or unlawful conduct.

Upon termination, your access to User Content and the service will cease. We may retain certain information as required by law or for legitimate business purposes.

12. Mobile Application Terms

The following additional terms apply when you access 4trip.ai through our mobile application ("App") available on the Apple App Store or Google Play Store.

12.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on mobile devices that you own or control, solely for your personal, non-commercial purposes. This license does not allow you to use the App on any device that you do not own or control, and you may not distribute or make the App available over a network where it could be used by multiple devices at the same time.

12.2 App Store Terms

If you downloaded the App from the Apple App Store or Google Play Store (each, an "App Store"), you acknowledge and agree that:

  • These Terms are between you and 4trip.ai only, and not with Apple Inc. ("Apple") or Google LLC ("Google"). 4trip.ai, not Apple or Google, is solely responsible for the App and its content.
  • Your use of the App must comply with the App Store's current terms of service.
  • Apple and Google have no obligation to provide any maintenance or support services with respect to the App.
  • 4trip.ai is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple or Google, and they may refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple and Google have no other warranty obligation with respect to the App.
  • 4trip.ai, not Apple or Google, is responsible for addressing any claims you or any third party may have relating to the App or your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
  • In the event of any third-party claim that the App or your possession and use of the App infringes a third party's intellectual property rights, 4trip.ai, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

12.3 Apple-Specific Terms

If you downloaded the App from the Apple App Store, you additionally acknowledge and agree that:

  • Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
  • You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  • You must comply with all applicable third-party terms of agreement when using the App (e.g., your wireless data service agreement).
  • The license granted herein is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

12.4 Google Play-Specific Terms

If you downloaded the App from Google Play Store, you additionally acknowledge and agree that:

  • Google and each member of the group of companies comprising Google are third-party beneficiaries of these Terms and will be entitled to directly enforce, and rely upon, any provision of these Terms that confers a benefit on (or rights in favor of) them.
  • You are responsible for complying with all applicable laws and third-party terms when using the App.
  • Google is not responsible for the App or any content therein, and Google has no obligation to provide support or maintenance for the App.

12.5 Mobile Device Permissions

The App may request access to certain features and data on your mobile device, including but not limited to:

  • Location Services: To provide location-based travel recommendations and mapping features.
  • Camera: To allow you to capture and upload photos for your trips.
  • Photo Library: To allow you to select and upload existing photos.
  • Push Notifications: To send you updates about your trips and travel alerts.
  • Network Access: To connect to our services and third-party APIs.

You can manage these permissions through your device settings. Disabling certain permissions may limit the functionality of the App.

12.6 In-App Purchases and Subscriptions

The App may offer products and services for purchase ("In-App Purchases"), including auto-renewing subscription plans. If you choose to make an In-App Purchase:

  • All payments will be processed through the applicable App Store (Apple App Store or Google Play Store) and charged to your Apple ID account or Google Play account.
  • You agree to pay all fees and applicable taxes associated with your In-App Purchases.
  • Prices may vary by location and are displayed in your local currency at the time of purchase.

12.6.1 Auto-Renewing Subscriptions

4trip.ai offers auto-renewing subscription plans that provide premium features. By purchasing a subscription, you agree to the following terms:

  • Billing: Payment will be charged to your Apple ID account (iOS) or Google Play account (Android) at confirmation of purchase.
  • Auto-Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current subscription period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price you originally paid, unless otherwise notified of a price change.
  • Cancellation: You may cancel your subscription at any time. To avoid being charged for the next billing cycle, you must cancel at least 24 hours before the end of your current subscription period. Cancellation takes effect at the end of the current billing period, and you will continue to have access to premium features until that time.
  • No Refund for Current Period: If you cancel during an active subscription period, you will not receive a refund or credit for the unused portion of that period. Your subscription benefits will continue until the end of the current billing period.
  • Free Trial: If a free trial is offered, any unused portion of the free trial period will be forfeited when you purchase a subscription. The subscription will begin immediately upon purchase.

12.6.2 Managing Your Subscription

You can manage and cancel your subscriptions at any time through your device settings:

  • iOS (Apple): Go to Settings > [Your Name] > Subscriptions, select 4trip.ai, and tap "Cancel Subscription" or manage your renewal preferences.
  • Android (Google Play): Go to Google Play Store > Menu > Subscriptions, select 4trip.ai, and tap "Cancel Subscription" or manage your renewal preferences.

Deleting the App from your device does not cancel your subscription. You must cancel through the steps above to stop future charges.

12.6.3 Refunds

Refunds for In-App Purchases and subscriptions are subject to the refund policies of the applicable App Store (Apple or Google). 4trip.ai does not process refunds directly. To request a refund:

  • iOS (Apple): Visit reportaproblem.apple.com or contact Apple Support.
  • Android (Google Play): Visit the Google Play Store refund page or contact Google Play Support.

12.7 App Updates

We may from time to time develop and provide App updates, which may include upgrades, bug fixes, patches, and other error corrections or new features. Updates may also modify or delete certain features and functionality. You agree that 4trip.ai has no obligation to provide any updates or to continue to provide or enable any particular features or functionality. You may be required to download and install updates to continue using the App.

12.8 Developer Contact Information

For any questions, complaints, or claims regarding the App, please contact us at:

13. Web Purchases and Stripe Payments

In addition to in-app purchases through App Stores, 4trip.ai may offer products, services, and subscriptions for purchase through our website using Stripe as our payment processor.

13.1 Stripe Payment Processing

When you make a purchase through our website:

  • Payment Processor: All web payments are securely processed by Stripe, Inc. ("Stripe"). Your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy and Terms of Service.
  • Security: 4trip.ai does not store your full credit card number, CVV, or other sensitive payment details. Stripe is PCI-DSS Level 1 certified, the highest level of security certification.
  • Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover) and other payment methods as supported by Stripe in your region.
  • Currency: Prices are displayed in your local currency where available. Currency conversion fees may apply depending on your payment method and bank.

13.2 Web Subscription Terms

If you purchase a subscription through our website:

  • Billing: Payment will be charged to your selected payment method at confirmation of purchase.
  • Auto-Renewal: Web subscriptions automatically renew at the end of each billing period (monthly or annually, depending on your plan) unless cancelled before the renewal date. You will be charged the same price you originally paid, unless otherwise notified of a price change at least 30 days in advance.
  • Cancellation: You may cancel your web subscription at any time through your account settings on the 4trip.ai website. Cancellation takes effect at the end of the current billing period, and you will continue to have access to premium features until that time.
  • No Refund for Current Period: If you cancel during an active subscription period, you will not receive a refund or credit for the unused portion of that period.

13.3 Managing Web Subscriptions

To manage or cancel your web subscription:

  • Log in to your account at www.4trip.ai
  • Navigate to your Profile or Account Settings
  • Select "Subscription" or "Billing" to view and manage your subscription
  • Click "Cancel Subscription" to stop future renewals

You will receive email confirmation of any subscription changes.

13.4 Web Purchase Refunds

For refund requests on web purchases processed through Stripe:

  • Contact us at support@4trip.ai within 7 days of purchase
  • Include your account email and transaction details
  • Refunds are processed back to the original payment method within 5-10 business days
  • Partial refunds may be issued at our discretion for partially used subscription periods

13.5 Failed Payments and Account Status

If a payment fails:

  • We will attempt to process the payment again within the next few days
  • You will receive email notifications about the failed payment
  • If payment continues to fail, your subscription may be suspended or cancelled
  • You are responsible for ensuring your payment information is current and valid

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 4trip.ai is incorporated, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or the use of 4trip.ai shall be subject to the exclusive jurisdiction of the courts located within that jurisdiction.

15. Contact Us

If you have any questions about these Terms, please contact us at support@4trip.ai.

Thank you for using 4trip.ai!